Topic

Calendar and bookings

Book, move and finish bookings, and set who can be booked and when.

• Calendar: day and week views

  See every booking by provider, switch between day and week, and open a booking to act on it.

• Book an appointment yourself

  Make a booking from the calendar: pick the type, a live time, the customer, then confirm.

• Confirm, reschedule, cancel or complete a booking

  Open a booking to confirm it, move it to a new time, cancel it, or mark it completed or a no-show.

• When a time is taken while you book

  Why you're sent back to pick another time, and what to do next.

• Providers (staff who take bookings) and their hours

  Add the people customers book with, choose where they work, what they do and their weekly hours.

• Booking types: length, notice and what the AI may book

  Set up what customers can book, how long each takes, minimum notice, how far ahead, buffers, and whether Ava and Max may book it.