Optni AIHelp guides

Locations and phone lines

Review link and location note

Two small settings per location that make a big difference: a review link, and a short note about that location.

Who can do this: Owners and admins.

Steps

  1. Step 1: Paste your review page link in Reviews → Review link.

    Max texts it 2 hours after a booking is marked completed (quiet hours apply). Leave it empty to send no review requests.

    The Review link field ringed.

  2. Step 2: Write the location note.

    Parking, entrance, directions — anything only this location does. Up to 500 characters. Ava and Max use it for this location only.

    The Location note box with an example filled in.

  3. Step 3: Select Save changes.

    The save bar.

Tips

  • Use your Google Business Profile review link (it starts with https://g.page/r/).
  • Everything that is true at every location belongs in What your AI should know instead.