Getting started

Reset your password

Forgot your password? Ask for a reset link by email. Resetting signs you out everywhere else.

Who can do this: Everyone.

Steps

  1. Step 2: Enter your work email and select Send reset link.

    For your privacy the screen always says a link was sent, even if the email has no account.

    The Reset your password screen with the work email field ringed.
  2. Step 3: Open the email and select the link within 30 minutes.

    Each link works once. Ask for a new one if it has expired.

  3. Step 4: Type a new password twice and select Save new password.

    Use at least 12 characters. Then sign in with it and, for owners and admins, your 6-digit code.

Good to know

  • A reset signs out every session on every device.
  • Two-step verification stays on. A reset never removes it.