Leads, contacts and insights

Add a lead yourself

Add a lead when someone reaches you outside Optni. You create one record per phone number.

Who can do this: Everyone.

Steps

  1. Step 1: In Leads, select New lead.

    The Leads page with the New lead button ringed.
  2. Step 2: Enter their name and phone number.

    Email and company are optional.

    The New lead dialog with name and phone filled in.
  3. Step 3: Choose the stage and owner, and add value or notes if you know them.

    Stage, owner, value and notes fields in the dialog.
  4. Step 4: Save the lead.

    If that number is already a lead, Optni says so and links to it.

    The save button of the New lead dialog ringed.